Client Service Officer – Criminal (2 Positions – Darwin & Katherine)

Applications close 23 August 2024

Salary: PSO 2.1 ($66,150)  –  PSO 2.3 ($70,926) depending on experience

FTE: Full time 38 hours per week

Location: 1 position located at Darwin & 1 position located at Katherine – Please indicate your location preference in your application.

Commencement: ASAP

Completion: Ongoing

Reports to Practice Manager/Senior CSO

 

Duties

  1. Obtain clear and accurate client information, including personal and family history
  2. Attend clients at Darwin prison and juvenile detention centre based correctional services, including through audio-visual link and provide where necessary, support, information, referral and follow up.
  3. Respond to client inquiries, provide legal information and assist communication between lawyer and clients.
  4. Provide advice and information to lawyers as required about Aboriginal culture and society.
  5. Develop and maintain community contacts to assist clients access services related to their problems.
  6. Refer clients to other services where appropriate.
  7. Arrange assessments for rehabilitation and emergency accommodation.
  8. Assist with developing bail proposals, including contacting places of accommodation, booking transport etc.
  9. Ensure accurate and complete Duty and Advice sheets are completed.
  10. Organise client repatriations and other client and family follow up as directed by lawyers.
  11. Ensure a high level of confidentiality is maintained at all times.
  12. Ensure compliance with work health and safety requirements, including vehicle and equipment checks.
  13. Prepare court lists and organize client files for our duty lawyer or bush court services.
  14. Travel to remote communities to provide services in connection with circuit courts as required.
  15. Other duties as directed.

 

How to Apply:

Applicants for this position must address the selection criteria in their written application, which should be sent to Recruitment@naaja.org.au.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Applications close 23 August 2024

Duties and selection criteria can be found here: 20240810 DRW & KTH Client Service Officer 2 Posns – Crime FT DS Closes 23 Aug 2024

or visit NAAJA’s Careers page to view all current postings: https://www.naaja.org.au/get-involved/careers/